Below you will find a warranty list for all the ArtistCloner products. Warranty is against manufactured defects or failings not attributed to abuse or misuse. The warranty limits itself to ArtistCloner products and does not cover damages that may have resulted to associated equipment. For any warranty claim please go tocontact (bottom of page) and describe your failure in as much details as possible. We will contact with further instructions. Warranty coverage is date of manufacture unless specified otherwise. Summary of warranty (from date of purchase)
Analog products : (amplifiers and preamplifiers) 8 years (transferable)
Moving parts (amplifiers and preamplifiers) : (switches, potentiometers etc) 3 years (transferable)
Interconnects : 1 year (transferable)
A/C cables : 1 year (transferable)
A/C devices : 1 year (transferable)
Speakers : 3 year (transferable)
Speaker cables :1 year(transferable)
Digital products :1 year(transferable)
The warranty covers manufacture defects or failings not brought on by acts of god, misuse or abuse. Proof of purchase in the form of a copy of the bill of sale must be presented to obtain warranty service. The warranty is transferable unless stated otherwise.
ArtistCloner analog preamplifier and amplifiers are warranted to be free from manufacturing defects for eight (8) years from the original date of manufacture; the warranty includes parts and labour.
ArtistCloner speaker warranty is three (3) years, transferable.
ArtistCloner cables are warranted for one (1) year from the original date of manufacture; the warranty includes parts and labour.
ArtistCloner products having moving parts are warranted for three (3) years from the original date of manufacture; the warranty includes parts and labour.
ArtistCloner will remedy the problem by repair or replacement, as we deem necessary, to restore the product to full performance.
ArtistCloner will pay return shipping costs for the full length of the specific product’s warranty.
In the event of a defect or malfunction, contact ArtistCloner for return authorization. For any warranty claim you need to apply for an RMA (return merchandise authorization) please go to contact (bottom of this page). Describe your failure/problem including as much details as possible. We will get back to you promptly.
Products must be returned using original packaging material only. Packing material may be purchased from ArtistCloner if necessary.
This warranty is considered void if the defect, malfunction or failure of the product or any component part was caused by damage (not resulting from a defect or malfunction) or abuse while in the possession of the customer.
Tampering by persons other than factory authorized service personnel or failure to fully comply with ArtistCloner operating instructions voids the warranty.
This warranty gives you specific legal rights and you may also have other rights which may vary from province to province and country to country.